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HOW WE SHIP

We are located in 2 countries: Bangkok, Thailand and Bali, Indonesia.
You will get more reasonable price by buying online direct from producer countries.

We ship orders from Bangkok, Thailand and Bali, Indonesia to almost every countries in the world via FedEx, EMS or Registered Airmail door to door service.

We offer FREE shipping by FedEx or EMS for if your order is over US$ 150. 

Delivery time to USA, Canada and most European countries using FedEx service is 3-4 working days.
Delivery time to USA, Canada and most European countries using EMS (postal service) is 1-2 weeks.
Delivery time to USA, Canada and most European countries using FREE Registered Airmail (postal service) is 1-3 weeks. 

Delivery time to Australia and most Asian countries using FedEx service is 2-3 working days.
Delivery time to Australia and most Asian countries using EMS (postal service) is 4-7 working days.
Delivery time to Australia and most Asian countries using FREE Registered Airmail (postal service) is 1-2 weeks. 

You will receive a tracking number in 24-48 hours after order placed.

Shipping cost by registered airmail is FREE.
Shipping cost by EMS and FedEx will be calculated automatically by our website shopping bag software.
We offer FREE shipping by FedEx or EMS for if your order is over US$ 150. 

 

TIPS

If you are living in USA or Australia:
Usually there is no import duty / taxes in the United States and Australia on silver and gold plated silver goods received from Thailand and Indonesia.

If you are living in an European, Latin American, Asian country or Canada:
Import duty might be charged. Please check with your local post office in your city for information.
Usually customs fees charged by post office is much cheaper than FedEx.
We suggest you to choose Registered Airmail or EMS, rather than FedEx.
If you are buying as a gift for a friend or relative, duty taxes might be free or lower (depends on customs policy in your country, please ask to a local post office for information).
Please email us after you place your order if you would like us to declare the package as a gift.
Please note that we will not accept returns and no refund will be applied if you refuse to pay for the customs taxes. Usually it is still cheaper to buy online direct from producer countries even after factoring duty taxes.

 

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Silverberry shops:

Shop 1: Raya Seminyak No. 501 (Near the Haven Hotel), Kuta, Bali 80361 - Indonesia. Telephone: +62-361-730438.

Shop 2: Legian Tengah Road (Next To Bale Banjar Pekandelan), Kuta, Bali 80361 - Indonesia. Telephone: +62-361-762463. 

Shop 3: Beachwalk Shopping Mall 3rd Floor, Kuta, Bali 80361 - Indonesia. Telephone: +62-361-8465615.

Shop 4: Kayu Aya Road, Oberoi, Kuta, Bali 80361 - Indonesia. Telephone: +62-361-2030549.

FREE shipping by registered airmail to Australia, USA, Canada, New Zealand, UK, France, Spain, Germany, Switzerland, Italy and many other European countries!